Travel Hub 365 In The News.....
Includes recent articles that our team has been quoted in as travel experts.
For the 14th year running, Travel Weekly readers have recognized Royal Caribbean International as the Best Cruise Line Overall and the Best Cruise Line in the Caribbean. This year, Cruise Critic recognized the company for three Editors' Picks: Best for Families, Best Entertainment, and Best Suites.
President Donald Trump explained in Miami on Friday how he would essentially undo roughly two years of former President Barack Obama's dealings with the communist regime in Cuba. And the travel industry doesn't appear to be terribly excited about it.
Whether you support President Donald Trump or not, most Caribbean specialists we spoke with agree that undoing the progress the U.S. has made with Cuba in the last two years would be devastating for tourism.
Guide To Luxury Travel
Check out this guide to Luxury Travel that our CEO Stephen Scott was mentioned in. Travel Hub 365 and Trvl Porter partnered on this exciting viral social media campaign that you should hear about. Contest - ENTER The Ultimate Giveaway with Royal Caribbean and a "pre-styled" wardrobe that will be waiting for you on board.
FOR IMMEDIATE RELEASE
New Herald Square Ad Campaign from Travel Hub 365 Impresses Passersby with Stunning Visuals
Luxury Travel Planning Agency Uses Bold Ad to Appeal to Stressed Professionals
March 17, 2017 New York, New York Luxury travel brand Travel Hub 365 has launched a new ad campaign in Herald Square, NYC, placing a gorgeous, interactive ad on a digital billboard on the side of Macy’s on 34th street.
A Bold Ad Campaign Appeals to Stressed Professionals
The ad, running once an hour, every hour until April, is branded to appeal to travelers who may not be thinking about a vacation. This is achieved by using tropical imagery to contrast with the chilly NYC early spring weather. The contrast of the ad tempts passersby into visiting the Travel Hub 365 website to make use of their trip planning services on a vacation to de-stress and decompress from their everyday lives.
Specifically, the billboard, produced by media, marketing and promotions agency, Blue Vista 725, makes use of a unique tagline, “procrasti-vacation”, which refers to the act of putting off a vacation because of the stress of planning. Travel Hub 365 eliminates this stress entirely. Those interested can pick from a wide range of luxurious, pre-planned vacations.
Smart ad placement, great design, and convincing copywriting combine for a bold ad campaign that is sure to help Travel Hub 365 boost sales, especially among business professionals who don’t have time to plan their own vacations.
“This brand campaign excites me because it captures the feeling and emotions from our vacations. Our single travel brand can deliver it all to them, whereas booking directly means managing a minimum of 3 different travel companies. We bring it all together in one Hub and customize it to their benefits, and needs, so they can spend less time searching and more time preparing”, says Stephen Scott, Founder, and CEO of Travel Hub 365.
In conjunction with this campaign, Travel Hub 365 along with Outlier PR will launch a social media giveaway for a chance to win a travel prize. To enter, the requirements are to snap a picture of the ad and share it on Instagram using the hashtag #TH365Macys. The giveaway is not sponsored or endorsed by Macy’s or Instagram. To be announced March 20th.
About Travel Hub 365: Travel Hub 365 is a purpose-built luxury travel brand that provides the very best experiences in corporate and leisure travel in a globally-connected world, offering fully-integrated, pre-planned vacation packages as well as customized trips. The agency is an independent contractor of First In Service Travel, a branch of Tzell Travel Group.
Outlier Public Relations
Natasha Linton | Natasha@OutlierPR.com
Phone: +1 407 221 9234
While this new iteration is more home than hotel, with 121 residences in two Richard Meier-designed towers and just 77 hotel rooms, both owners and guests have access to the five-star amenities, including beachside butler service, a full-service pet concierge, and dining opportunities at two celebrity-chef helmed restaurants, manned by Italian chef Antonio Sersale, known for Le Sirenuse in Positano, and Thomas Keller, of French Laundry and Per Se fame.
Travel Agents Resolve To Make New Year Exceptional
by Richard D’Ambrosio / December 21, 2016
Travel agents survived a tumultuous 2016, with the Zika virus and terrorism disrupting travel patterns, hotels going direct to their frequent guest program members, and an economy that forced them to work harder to produce modest travel sales growth.
But travel professionals still thrived as everyone-from Millennials to Baby Boomers, from the consumer media to key travel suppliers-seemed to once again recognizing the value of travel agents.
Looking forward, they say, 2017 could be a breakout year.
Since this is the time of year many people make personal and professional resolutions to help them achieve goals, Travel Market Report reached out to agents and other industry representatives across North America to see what they are focused on for 2017.
The big picture
Norman Payne, an Ottawa travel agent, has resolved to advocate for a Canadian 'Travellers Bill of Rights' in 2017.
'Throughout my career clients and agents have expressed disappointment with what airlines, tour operators, cruise lines and car rental companies have gotten away with' in how they treat consumers, Payne said.
Canadian Federal Transport Minister Marc Garneau in November announced the Canadian government will introduce new guidelines and compensation rules regarding airline passenger complaints like lost or damaged luggage, and being bumped off flights. And while past efforts have failed to produce any kind of rules or legislation, Payne remains resolute. 'I know from experience that if you have the right attitude you are guaranteed to reach the right altitude!' he said.
Get organized and get in touch with clients
Many agents told TMR they are tackling that perennial resolution favorite: getting organized.
Stephen Scott, director of cruise sales at First in Service Travel in New York said 'one key thing I will be doing is to organize my key vendor contacts, and regularly communicate with them on the consumer outreach initiatives that I am working on.
'My goal is to ensure we are all seamlessly and consistently working together as a holistic unit to grow sales, build relationships and support the needs of our growing client list. Our supplier partners should not find out after the fact that we had an event, speaking engagement, or customer promotion.'
Scott is making a supplier list and checking it twice, to see which 'are our most used, which suppliers are seeing strong growth, and which are showing the effort to work with us to grow sales activities, or become easier to do business with. Then I will set up an introductory meeting to talk about what to expect, and then schedule a regular communication for those key vendors. I'm confident that it will be a positive move for us all.'
Sandy Westerman at Sanders Travel Centre in Fort Worth, TX, is determined to meet with every client personally or by phone this year to try to help each one come up with a travel wish list. 'I'm focused on keeping up with my client's needs and trying to plan more in conjunction with them on future travel,' Westerman said. 'I think it's important to look at your client's whole travel picture, not just the one vacation they may be inquiring about. Knowing their wish list is important; we can help our clients plan better and use their time, money and even points to their advantage.'
Jacob Marek, who launched IntroverTravels in 2016, said he is focused on growing his client list. 'To me, this is the most important thing, because as I get my business going, being able to communicate with my contact list is how I will get people to know, like and trust me-and ultimately, book a trip through me. Rather than chasing sales, I'd like to beef up my list so that I can nurture authentic relationships with people, which I think will be a better long-term strategy (and help me keep my sanity).'
To that end, he said, 'I'll continue blogging and guest-blogging frequently, creating content that my ideal clients will want to devour, as well as using social media and some Facebook ads to reach a wider audience.'
Pris Phillips, vacation specialist with Dream Vacations in Columbia, SC, is resolving to 'plan to more consistently reach out to my clients following their trip, and with a more personal touch. Our CEO, Brad Tolkin, recently shared a story about one of our travel partners who sent a photo to him following their annual golf outing. If my clients post a photo during their trip on social media or share it with me, I will print out this photo and send it to them with my thank-you note. I think it's a great personal touch to show how much I appreciate their business.'
Entering new markets and staying up to date
Jack Fingerman, independent vacation specialist with Cruises Inc., Mount Laurel, NJ, said entering the luxury/river cruise market is his most important resolution for 2017. 'This will not only increase our sales, but enable us to bring exotic destinations closer to our clients.'
His agency plans to visit wine/liquor shops, country clubs, high end restaurants and similar businesses to 'develop a relationship with the owner/manager of the establishment. Once we have a rapport and relationship, we will suggest doing a co-op. We will advertise and publish news releases/articles with photos in the establishments' newsletter. I want to have a presence at golf outings and other events in the community. I also will suggest a luxury/river cruise to clients who have booked suites with us.'
Other agents, like Valarie Contrino, certified travel advisor at Contrino Travel, Inc., in Staten Island, NY, will be trying to keep up with the fast-paced change of travel. 'With so many changes within the industry happening daily, it sometimes can be difficult to focus on these changes,' she said. 'As travel professionals, we have to be 10 steps ahead of our clients. After all, they have access to the Internet and sometimes know more about a particular product than we do!'
Contrino is going to 'take the time to read the daily 'tickers' that provide updates within the industry' and 'to network with other travel professionals--great minds think alike!'
Bella Magazine Hampton's Event Sponsorship
Biz Travel Agency Finds Big Success In Leisure
by Richard D'Ambrosio / October 25, 2016 / Travel Market Report
by Richard D'Ambrosio / October 25, 2016
New York-based First in Service Travel (F1S) knows that for its corporate customers, all work and no play isn't good for anyone. That's why the travel management company this month is adding a cruise desk to its growing multimillion dollar leisure travel business, broadening its mix of services to meet the needs of a successful corporate trade.
For 25 years, First in Service has been managing business travel for a high-profile international clientele in finance, luxury goods, entertainment, media and technology. About four years ago, the company realized that although it was regularly booking vacations for its clients, it didn't really have the expertise or dedicated staff to target leisure sales to that base.
'Our luxury leisure division was an organic extension of our corporate and entertainment offerings,' said F1S CEO and co-founder Fernando Gonzalez. 'We work with so many high-profile executives, entertainers and models, who didn't realize we could handle all of their travel needs-regardless of whether it was a world tour or a private island getaway. Once we made the division official, it took off.'
Today, the leisure division has 15 dedicated full-time agents. It has grown from $5 million, or 5% of total annual gross sales, to about $25 million in gross annual sales, or 20% of the agency's total, and is 'steadily growing' today, Gonzalez said.
Focusing on cruise
The more F1S sold vacations to its clientele, the more it became apparent to Gonzalez that his company needed to specialize in cruises. 'It's the fastest-growing segment in the leisure industry, and our clients are telling us they want to cruise,' he said.
So now F1S Cruises is working with 31 ocean and river cruise lines. F1S Cruises is being run by industry veteran and former Royal Caribbean Cruise Lines sales manager Stephen Scott. Scott will help market the cruise desk to clients and train 90 to 100 independent contractors on how to sell cruises.
'We're here to guide [our agents] through what can seem like an overwhelming amount of options for all lifestyles,' Gonzalez said.
F1S already was one of the top three cruise producers in the New York region before launching the division, Gonzalez said. He hopes to 'move the needle to the top with Stephen on board.'
'Stephen was an award-winning sales executive at one of the leading cruise lines in the world. His knowledge and contacts are outstanding,' Gonzalez said. 'He's convinced us all that our next trip will be a cruise.'
More growth opportunities
Gonzalez sees F1S growing its business in a number of other areas as well.
'We will continue to further specialize and really shine in areas like travel to South America. In our opinion, that's an underdeveloped market that will be rising fast with more and more luxury hotels launching, strong value for the U.S. dollar, and lack of terrorism fears,' he said.
'Many of our specialists are Latin American and fluent Spanish and Portuguese speakers. Furthermore, our team is growing; we're opening more international offices. It has all snowballed into a very exciting future in an industry that is poised for tremendous change.'
Gonzalez founded F1S with his sister Erika Reategui in 1991. The company, a branch of Tzell Travel Group and a Virtuoso member, has offices in New York, Los Angeles, Miami, Madrid, London and Bogota. It has dedicated corporate, luxury leisure, cruise, entertainment and events divisions.
F1S is advertising its new cruise division with a fall campaign in magazine, an upscale women's monthly distributed in New York and Los Angeles. The campaign also included event sponsorship during New York Fashion Week with Paris Hilton and the celebrity launch of the magazine in Los Angeles.
--- Original Artcle Link: http://www.travelmarketreport.com/articles/Biz-Travel-Agency-Finds-Big-Success-In-Leisure
Note - Stephen Scott is also the CEO of Travel Hub 365, an independent contractor of First In Service Travel.
Press: People Magazine Article - Bella Magazine Annual White Party at BELLA NEW YORK's Hampton's White Party, during the celebration of her cover story at the Montauk Yacht club."
Bella New York Magazine - July/August Hampton's Issue
Travel Hub 365 In The News.....
Includes recent articles that our team has been quoted in as travel experts.
Generation X is often called the "Lost Generation" - caught between Baby Boomers, who view using a travel agent as a given, and Millennials, who often turn to social media. Travel Agent spoke with expert agents, many Gen-Xers themselves, for this Special Report on what makes these travelers tick.
It's become a rite of passage for expecting couples everywhere: the babymoon, a relaxing last-hurrah vacation taken at that lovely point in a woman's pregnancy when she's feeling good and still able to travel.
November 13, 2015
Travel Hub 365, Inc. partners with New York-based First in Service Travel.
New York City, November 13, 2015 -- Building on a successful launch in 2015, New York City based agency Travel Hub 365 with a goal of providing excellent service and travel options for corporate and leisure clientele has partnered with First in Service a design house of travel, with clientele in fashion, media, technology and entertainment to extend it's global reach, and luxury travel resources to help accelerate available offerings and capabilities.
First in Service built a team in New York, Los Angeles, Miami, London, and Bogota and is a member of Virtuoso, the world's leading luxury travel network. First in Service Travel is also a branch of Tzell Travel Group a $2 Billion powerhouse. Learn more about First in Service Travel at www.firstinservice.com
Travel Hub 365 travelers will now have access to exclusive Virtuoso amenities, and benefits only found with a small set of exclusive brands, properties, and tour experiences around the world. Travel Hub 365 CEO and Founder Stephen Scott brings expertise from both corporate and leisure travel companies at Royal Caribbean Cruises and United Airlines. He is also the Board Manager for the New York City Chapter of the Young Travel Professionals (YTP) which is a collection of Young Leaders who are fostering the future of the travel industry. Learn more about YTP at www.youngtravelprofessionals.com
Learn more about Travel Hub 365, Inc. at www.travelhub365.net
Travel Hub 365, Inc.
An Independent Contractor of First In Service Travel
Address: 130 W 42nd St #401, New York, NY 10036